Article 1 – Purpose

These Conditions of Sale for the purchase of products and / or services carried out remotely via computer network at, belonging to Visiva s.r.l.. Each transaction of purchase will be governed by the provisions of to D. Decree of 22 May 1999. 185 and Legislative Decree no. 196/03 “Code regarding the protection of personal data”, which governs the processing of personal data, including data stored abroad, carried out by anyone who is domiciled or has registered offices in Italy.


Article 2 – Acceptance of the general conditions of sale

The customer, by electronic transmission of the purchase order, declare that I have read the terms and conditions of sale, terms of payment proposals and the entire purchase process.


Article 3 – How to purchase and prices

Before confirming the purchase, the total cost of the order will be shown to the customer, and he will have the ability to modify, in whole or in part, or completely cancel that order. The prices of products are clearly indicated on the site and are inclusive of VAT. If the product is not available, you will be informed by e-mail. Visiva s.r.l. reserves the right to change prices listed on the site without notice.


Article 4 – Shipping and payments

The delivery methods are visible in the “Shipping Information” section of the website. The delivery times are approximate and are in no way binding to Visiva s.r.l.. The payment methods are shown in the “Payments” page in the Customer Service section.


Article 5 – Right of Withdrawal

Pursuant to Legislative Decree no. N. 206/2005 for our customers definable decree “consumers” have the right to cancel within 14 days of receipt of goods. The withdrawal must be communicated via email. Within 14 working days, the customer must return the goods, undamaged and in the original packaging.


The refund will be made within 30 days.


Normally, the goods will be collected from the customer by our courier and shall be sent to:


Visiva s.r.l. – Via Tortona 22, Rivanazzano Terme – 27055 (Italy).


Article 6 – Protection of Privacy

The conditions for the processing of data are displayed on the ‘processing of personal data in the “Customer Service” section


Article 7 – Governing law and place of jurisdiction

These Conditions of Sale may be modified by Visiva s.r.l.  without notice and will be valid from the date of publication on the website It is understood that these Terms of Sale are subject to Italian law and all disputes will be settled exclusively by the Court of Milano.